Last Updated: 16 November 2025
Welcome to Valentina Spa (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://valentinaspa.site/ or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us or book a service, we may collect:
- Full name
- Email address
- Phone number
- Booking details
- Messages or inquiries you send us
b. Non-Personal Information
Automatically collected information includes:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and inquiries
- To improve website performance and user experience
- To provide customer support
- To send updates or important notifications (if you opted in)
- To prevent fraud and enhance website security
- To analyze traffic and website usage
3. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Remember preferences
- Analyze website performance
- Provide personalized content
You may disable cookies through your browser settings, but some parts of the website may not function properly.
4. How We Protect Your Data
We use appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your data only in the following situations:
- With trusted service providers who help us operate our website (e.g., hosting providers)
- When required by law, court order, or government authority
- To protect our legal rights, prevent abuse, or investigate fraud
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Withdraw consent for communications
- Request limitations on data processing
To exercise any of these rights, contact us at support@valentinaspa.site.
8. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has provided information, contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after updates indicates acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 Email: support@valentinaspa.site
🌐 Website: https://valentinaspa.site/